Privacy Policy

Welcome to Vastrakala, accessible at vastrakalacreations.com. We respect your privacy and are committed to handling your personal information responsibly, securely, and transparently.

This Privacy Policy explains how Vastrakala collects, uses, stores, shares, and protects information when you visit our website, browse products, place an order, contact us, or interact with our services.

1. Information We Collect

Information you provide directly (name, email, mobile, addresses, order details, support enquiries, preferences), payment information processed by authorised gateways (UPI, card), and technical information collected automatically (IP, browser, device, pages visited, cookies).

2. How We Use Your Information

To process and deliver orders, provide customer support, manage your account, improve our website and products, send offers and updates where you have opted in, protect our business and customers, and meet legal obligations.

3. Cookies and Tracking

We use cookies and similar technologies to remember cart items, maintain secure sessions, save preferences, and improve performance. You may control cookies through your browser.

4. How We Share Your Information

We do not sell your personal information. We share limited data with payment service providers, shipping partners (e.g. DHL), website and technology providers, analytics tools (e.g. Google Analytics), and legal or regulatory authorities when required.

5. Third-Party Websites

Our website may link to external sites that operate under their own privacy policies. Vastrakala is not responsible for the practices of third-party platforms.

6. Data Retention

We retain personal information only for as long as necessary for the purpose collected or as required by applicable law.

7. Data Security

We take reasonable steps including secure connections, access controls, and trusted payment gateways. However, no online service can be guaranteed to be completely secure.

8. Your Rights

Subject to applicable law, you may request access, correction, updating, deletion of your data, withdraw consent, opt out of marketing, or raise a grievance. Write to privacy@vastrakalacreations.com.

9. Marketing Communications

You may opt out of marketing emails anytime via the unsubscribe link or by contacting support@vastrakalacreations.com. Transactional messages will continue.

10. Children's Privacy

Our website is for general ecommerce use. Minors should use it only with parental/guardian involvement and consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised "Last Updated" date.

12. Contact & Grievance

Vastrakala
Website: vastrakalacreations.com
Customer Support: support@vastrakalacreations.com
Privacy / Grievance: privacy@vastrakalacreations.com
Phone: +91-8999307517
Address: Maratha Mandal Road, near Madhav Bagan, Kankavli, Maharashtra 416602, India